Refund policy
At FCNworld.in, we are committed to customer satisfaction. If you encounter any issues with your purchase, we are here to help.
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Eligibility for Returns/Exchanges: Products are eligible for a return, exchange, or refund if a request is made within 7 days from the date of delivery.
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Approval Process: To initiate a return or exchange, please share photos or videos of any damage or incorrect product received with our customer support team at info@krugermetaform.com. Approval will be granted based on our issue validation process and the specific product involved.
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Refund Processing: Refunds will only be processed withithin 7 days from receiving a confirmation from the shipping company, verifying the return of the product. Refunds will be credited back to the original payment method.
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Exchange/Straight Refund:Â Depending on the product and the issue at hand, an exchange or a straight refund may be offered. This will be determined by the issue validation process and the type of product purchased.
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Conditions for Return:Â Products must be unused, in their original packaging, and in the same condition as when they were delivered.